Can you help me troubleshoot problems with your VEP coupler or do I just have to replace it?

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Stucchi offers assistance in troubleshooting any problems you may be having with your quick connect products or processes. We can help you to determine what the problem might be if you’re having trouble connecting, disconnecting or with leaking. Here is some information on troubleshooting the VEP threaded, flat-face coupler. Contact a Stucchi representative for further assistance.